Route Audits

Lost Account Recovery and Service Level Verification Services

ContainerPros® has been providing route audits for more than two decades. We know data! Let our experts help clean up your most valuable asset: your customer list. 


Service Level Verification

Our auditors verify your customer service levels by:

  • Confirming bin or cart size
  • Confirming bin or cart quantity
  • Identify non-paying customers receiving service (Lost Accounts)
  • Identify overfilled containers 
  • Recording of accounts with “not-outs” to calculate your set-out rates
  • Reporting bin/cart conditions that need attention

Route Data Verification

Our auditors verify route data, including that:

  • Customers being serviced are on the driver’s route
  • Route numbers and days of pickup are correct
  • Service codes are correct
  • Addresses are standardized
  • Rates match what is actually being picked up
  • Service types are correct (curbside pickup, carry out, road service, alley pickup, etc.)

Extended Service Offerings

  • Route sequencing
  • Bin and cart counts
  • Identification of unmarked bins and carts
  • Identification of overlapping routes
  • Color confirmation of bins and carts
  • Productivity and route profitability reports

Why Clients Choose ContainerPros 

ContainerPros will use its proven methods to help you capture valuable intel about your customers and your routes and will find lost accounts to boost your top and bottom lines. Contact our trained, knowledgeable experts today to discuss your route audit needs.